Paperstac Partners help
Find your legacy orders
Locate older escrow and collateral-verification orders in their dedicated compatibility views.
Legacy guide · 2 min read
Choose the correct legacy list
This guide applies to older orders shown under Legacy Orders. They remain separate from the current My Orders list.
Choose Escrow Orders for legacy escrow, or Collateral Verifications for legacy collateral audit work. The latter is the older collateral-verification service, not a new collateral audit product.
Search and review attention needed
Use Attention Needed to focus on the legacy list’s actionable statuses, or All to broaden the search. Search can help locate an Order ID, wire code or legacy transaction reference where supported. Clear the search before concluding the list is empty.
These compatibility views have fixed, Paperstac-provided views. They do not offer the complete set of old My Feed tools or custom view creation. A blue dot identifies an unread item.
Open the order and check access
Select the matching row and confirm its identifiers and properties. Access follows your authorized Partners memberships; an old email or saved link does not add you to the service business.
A search-service error is different from having no orders. If an error appears, resolve it or contact Support rather than treating the absence of results as a completed search.
Continue with the legacy workflow
Do not use a current order’s receipt or disbursement action to update a different legacy record.
Need a hand?
Tell Support which order or product you are working on and what happened.