Paperstac Partners Support
How can we help?
Get help with your account, team, products and Partner Orders.
Browse by Topic
Account & Profiles
Get started, verify your identity, and manage your account, Profiles and team.
11 articlesOrders & Teamwork
Find your orders, work with customers, and keep your team organized.
6 articlesProducts & Pricing
Set up your service, understand pricing and costs, and manage product availability.
3 articlesEscrow
Receive deposits and closing funds, record disbursements and refunds, and handle wraparound notes.
11 articlesCollateral Audit
Work with legacy collateral-verification orders, reports, shipping and transfers.
2 articlesGetting Started
Create your account and verify your email
Create your personal Paperstac login, confirm your email address, and understand how your account differs from a business Profile.
What’s the difference between an account and a profile?
One personal account works across Paperstac and Paperstac Partners. Learn how Partners Profiles, team memberships, products and orders fit together.
Verify your identity and update your name
Understand your legal and preferred names, verify with Plaid, and update your details after a legal name change.
Find and manage your Partner Orders
Find the orders your Partners Profiles can access, focus on work that needs attention, and identify the right order before acting.
Create a Closing Escrow product
Set up the Partners Profile, pricing and bank instructions for the currently supported Closing Escrow service.
Need a hand?
Tell us what you are trying to do. Our support team can help you find the next step.