Update your email, password or phone number

Open your personal Account Settings

Choose Account Settings under Account & Help in the app navigation. These settings belong to your personal login. Selecting a Profile in the settings area does not turn them into that Profile’s contact details.

Under Account Information, open Email Address, Password or Phone Number to edit that item.

Change your email address

1. Open Email Address in Account Settings.
2. Enter the new address and repeat it in Confirm New Email Address.
3. Save the change, then open the verification email sent to the new inbox.

The updated address is marked unverified until you verify it. Paperstac also sends an email-recovery message to the previous address. Use that recovery link if you did not intend the change.

If the new email already belongs to another account, the change is rejected. Use a different address or contact Support if you need help accessing an existing account.

Change your password

Open Password, enter and confirm a new password that meets the requirements shown, then save. A success message confirms the update.

If you cannot sign in to reach Account Settings, use Forgot your password? instead. See Sign in and recover access to your account for the full recovery flow.

Save and verify your phone number

1. Open Phone Number and enter your number with the appropriate country selection.
2. Save the number. After a successful change, the verification dialog opens.
3. Enter the code sent to your saved number. Use the resend option in the verification dialog if needed.

A changed number stays unverified until the code is accepted. Saving the same number does not restart verification. If the number is already in use, Paperstac keeps your existing number and verification state and asks you to use another number or contact Support.

For a name change

Your personal legal name is updated through identity verification, not through these contact fields. See Verify your identity and update your name. A business Profile’s display name is managed separately in Profile Details.