Paperstac Partners help
Understand product pricing, commissions and costs
Read the pricing breakdown for a Closing Escrow product and distinguish customer price, platform commission and off-platform costs.
Partners guide · 2 min read
Review the customer price
Open the product from My Products. Review the base customer price and the add-ons supported by the escrow form, including additional disbursements and wraparound-note payoff handling.
Use the displayed amounts and pricing breakdown for that product. Do not infer a new service’s price from an old order or from a different Profile’s product.
Understand commission and proceeds
The product page shows the effective platform commission and your proceeds. The effective rate is resolved for the applicable product and Partners Profile; it is not a rate that you should assume is identical for every business.
Review this breakdown while configuring or revising a product. If it differs from the arrangement you expect, contact Support before submitting. This help article does not replace the agreement or the current values shown in the product form.
Separate operational costs from customer charges
Off-Platform Costs and default incoming/outgoing wire costs describe the operational side of providing the service. They are distinct from the amount charged to the customer and the platform commission.
Order-level cost entries track the costs of actual fulfillment. Changing a default on a product is different from editing an existing order’s costs, and adding a cost does not create a new charge to the customer.
Check which revision applies
Orders retain the product revision purchased for that order. A later product update does not mean an older order was repriced or received new wire instructions.
For changing a product, see Update a product and manage its availability. For operational entries, see Track costs on a Partner Order.
Need a hand?
Tell Support which order or product you are working on and what happened.